Service and warranty

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For warranty service, you must contact the store where the product was purchased or a authorized service center. Together with the device, you must provide a cash receipt and device warranty card, or seller warranty card.

Authorized service center SC «ERC»

Ukraine, Kiev 04073

18A, Marka Vovchka Str.

Tel.: 0 800 300 345; (044) 230 34 84; 390 55 12

Mo-Fr: 9:00AM to 8:00PM

Sa: 10:00AM to 3:00PM

Su: day off

www.erc.ua/service

Violation of the warranty terms

Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.