Service and warranty
Authorized service center SC «ERC»
Ukraine, Kiev 04073
18A, Marka Vovchka Str.
Tel.: 0 800 300 345
Mo-Fr: 9:00AM to 6:00PM
Sa, Su: day off
- Ukraine
- Azerbaijan
- Kazakhstan
- Sakartvelo
- Uzbekistan
- Kyiv
- Baku
- Almaty
- Tbilisi
- Tashkent
Authorized service center SC «ERC»
Ukraine, Kiev 04073
18A, Marka Vovchka Str.
Tel.: 0 800 300 345
Mo-Fr: 9:00AM to 6:00PM
Sa, Su: day off
AMT Service
Office:
18B Xaqani Küçəsi, Bakı 1095
Phone:
Web:
https://www.facebook.com/AMTservice.az/
Mon-Sat: 10:00AM to 7:00PM
Sun: Day off
ERC Office
Office:
Dostyk Avenue 180
Phone:
Working hours:
Mon-Fri: 9:00AM to 6:00PM (lunch break from 1:00PM to 2:00PM)
Sat-Sun: Day off
ERC Office
Office:
13a Givi Kvichidze st.
Working hours:
Mon-Fri: 9:00AM to 6:00PM
Sat-Sun: Day off
Violation of the warranty terms
Warranty service may be refused in case of failure to comply with the conditions of operation and storage, as well as failure of the owner’s fault, failures of the power grid, natural disasters and other force majeure circumstances. The warranty period is deducted from the time of purchase of the product.
Manufacturer’s defective pixels policy, “Monitors” category.
Number of defective pixels: Hot pixels – 2, Dead pixels – 5, Total amount of hot and dead pixels – 5, Adjacent pairs – 0.
∙ a defective pixel looks like a light (always on and lit in one color) or dark (always off and does not lit) dot;
∙ an adjacent pair of defective pixels are two identical (two hot or two dead) defective pixels, which stand on the distance that is equal to or less than 6 mm;
If your monitor has more defective pixels, you are entitled to a replacement of your LCD panel under the manufacturer’s warranty.